Returns & Exchanges
At The Skateboard Shop, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused decks, hardware, and apparel. Please ensure items are in their original packaging and have not been skated or assembled to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the unused items in their original packaging, ensuring that skateboard decks are protected to prevent scratches during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the equipment for signs of use, we will process your refund to the original payment method within 5-7 business days.
